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Privacy Policy

Privacy Policy (South Africa)

Desire Timm t/a WNAWI (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect personal information when you use www.wnawiworkshop.com (the “Website”) and when you contact us or subscribe to our marketing.

This policy is intended to align with the Protection of Personal Information Act, 2013 (POPIA).

1) Personal information we collect

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We may collect the following personal information:

Information you provide to us

  • Contact enquiries (contact forms/email): name, email address, phone number (if provided), organisation (if provided), and the content of your message.

  • Newsletter/marketing sign-ups: name (if provided) and email address.

  • Preferences: marketing preferences and communication choices.

Information collected automatically (cookies/analytics)

  • Device and browser information, IP address, approximate location (city/region), pages viewed, time spent, referring pages, and interactions with the Website.

  • Cookie identifiers and similar online identifiers.

2) How we use your personal information

We use personal information to:

  • Respond to enquiries and communicate with you.

  • Send newsletters and marketing communications (where you have subscribed or otherwise consented, or where permitted by law).

  • Improve our Website, content, and user experience.

  • Maintain the security and performance of the Website.

  • Comply with legal obligations and protect our rights.

3) Lawful basis / justification (POPIA)

We process personal information where it is:

  • Necessary to respond to your request or provide information you asked for.

  • Based on your consent (e.g., newsletter subscription; certain cookies where required).

  • In our legitimate interests (e.g., website security, basic analytics and improvement), balanced against your rights.

  • Required to comply with applicable laws.

4) Marketing communications

If you subscribe to our newsletter, we will send you marketing communications. You can opt out at any time by:

5) Cookies and similar technologies

We use cookies and similar technologies to operate the Website and understand how it’s used.

Types of cookies we may use

  • Essential cookies: required for the Website to function.

  • Analytics/performance cookies: help us understand usage and improve the Website.

  • Marketing cookies: help measure marketing effectiveness and may be used to show relevant content.

Managing cookies You can control cookies through your browser settings (block/delete cookies). If you disable certain cookies, parts of the Website may not function properly.

6) Sharing your personal information

We may share personal information with:

  • Service providers who help us run the Website and communications (e.g., website hosting, email marketing tools, analytics providers).

  • Professional advisers (e.g., legal/accounting) where necessary.

  • Authorities if required by law.

We do not sell your personal information.

7) International transfers

Some service providers (such as website, analytics, or email tools) may process data outside South Africa. Where this happens, we take reasonable steps to ensure appropriate safeguards are in place consistent with POPIA.

8) Security

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, but we work to protect your information.

9) Retention

We keep personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law. For example:

  • Enquiry messages are retained for a reasonable period to manage follow-ups and record-keeping.

  • Newsletter subscription details are retained until you unsubscribe.

10) Your rights (POPIA)

Subject to applicable law, you may:

  • Request access to your personal information.

  • Request correction, updating, or deletion of your personal information.

  • Object to processing in certain circumstances.

  • Withdraw consent (where processing is based on consent).

  • Lodge a complaint with the Information Regulator (South Africa).

To exercise your rights, contact us at discover.wnawi@gmail.com.

11) Children

Our Website is not intended for children, and we do not knowingly collect personal information from children.

12) Links to other websites

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.

13) Changes to this Privacy Policy

We may update this policy from time to time. The updated version will be posted on this page with a revised effective date.

14) Contact us

DESIRE TIMM t/a WNAWI
Website: www.wnawiworkshop.com
Email: discover.wnawi@gmail.com

Effective date: 20250305

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